# SALES

# Sales

[Sales 3](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc1 "#_Toc1")

[<u>**Sales**</u> 3](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc2 "#_Toc2")

[<u>**Products**</u> 4](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc3 "#_Toc3")

[<u>**Product variant**</u> 22](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc4 "#_Toc4")

[<u>**Price List**</u> 25](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc5 "#_Toc5")

[<u>**Advanced Price Rules**</u> 27](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc6 "#_Toc6")

[<u>**Multiple Prices per Product**</u> 31](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc7 "#_Toc7")

[<u>**Discount, Loyalty, and Gift Card**</u> 33](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc8 "#_Toc8")

[<u>**Discount &amp; Loyalty**</u> 34](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc9 "#_Toc9")

[<u>**Gift Card and e-wallet**</u> 40](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc10 "#_Toc10")

[<u>**Customers**</u> 47](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc11 "#_Toc11")

[<u>**Sales Team**</u> 57](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc12 "#_Toc12")

[<u>**Sales Quotations**</u> 62](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc13 "#_Toc13")

[<u>**Sale Order**</u> 74](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc14 "#_Toc14")

[<u>**Invoices**</u> 79](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc15 "#_Toc15")

[<u>**Register Payment**</u> 81](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc16 "#_Toc16")

[<u>**Refund**</u> 83](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc17 "#_Toc17")

[<u>**Quotation Template**</u> 86](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc18 "#_Toc18")

[<u>**Sales Tags**</u> 92](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc19 "#_Toc19")

[<u>**Shipping Methods**</u> 93](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc20 "#_Toc20")

[<u>**Units of Measures**</u> 99](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc21 "#_Toc21")

[<u>**Settings**</u> 103](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc22 "#_Toc22")

[<u>**Product Catalog**</u> 103](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc23 "#_Toc23")

[<u>**1. Product Configurator**</u> 106](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc24 "#_Toc24")

[<u>**2. Grid Entry**</u> 106](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc25 "#_Toc25")

[<u>**Pricing**</u> 107](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc26 "#_Toc26")

[<u>**Quotations &amp; Orders**</u> 109](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc27 "#_Toc27")

[<u>**Invoicing**</u> 114](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc28 "#_Toc28")

[<u>**Connectors**</u> 116](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc29 "#_Toc29")

[<u>**eBay**</u> 116](https://doc-eu.onlyoffice.com/9.3.1-26e699191b9214124471b331277d9285/web-apps/apps/documenteditor/main/index.html?_dc=9.3.1-4&lang=en-US&customer=ONLYOFFICE&headerlogo=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogodark=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditor.svg%3Fhash%3D3.6.1.8536&headerlogolight=https%3A%2F%2Fonerpsystems.onlyoffice.com%2Fstatic%2Fimages%2Flogo%2Fdocseditorembed.svg%3Fhash%3D3.6.1.8536&type=desktop&frameEditorId=portal_editor&isForm=false&parentOrigin=https://onerpsystems.onlyoffice.com&uitheme=theme-system&fileType=docx#_Toc30 "#_Toc30")

# <a name="_Toc1"></a>Sales

#### <a name="_Toc2"></a>***Sales***

Odoo 17's sales module is used to provide sophisticated sales management procedures for businesses. The Odoo 17 Sales management tool is wholly reliable for managing your sales processes effectively. By methodically organizing the creation of quotations, client management, sales team organization, sales order confirmation, invoice generation, and many other sales processes inside an organization, you may streamline your workflow. Manually managing and keeping track of all these operations will be taxing.

You may utilize the sophisticated tools and capabilities of an ERP system to carry out all crucial sales duties in a fluid manner, thanks to the strong integration features offered by Odoo 17.

Odoo is continually improving to provide users with the greatest performance possible. The most recent version of Odoo, Odoo 17, gives you the quickest processing speed without sacrificing high execution. New updates that improve the overall sales management can be found in the Sales module as well. Odoo17, the most recent version, allows subscriptions and sales orders to be combined. On the related sales orders, a special smart button will be available to manage the subscription directly from the sales module.

In addition to these, Odoo17's sales module has undergone further improvements.

#### <a name="_Toc3"></a>***Products***

The product is obviously a crucial element in any type of business. No matter if it is a consumable product or a service product, you should always put product management first if you want to run a successful firm. Due to the importance of a company's products being managed properly, Odoo 17 Enterprise provides a specific platform for keeping track of all pertinent information about product management. This platform will ensure that important data about the products that are set up in the system for sales operations is tracked. You will gain from using Odoo 17's unique product management solution in many areas of your business. You may keep an organized record of all of your sales goods with the help of the product configuration tool. You can find relevant tabs to record accounting, purchasing, inventory, eCommerce, and many other types of data linked to product management operations in each product configuration window.

We'll talk about the Products menu in the Odoo 17 Sales module here. You are required to include the product information when producing new quotations or sales orders in the sales module. To make easier to create quotations or sales orders in the Sales module, it is crucial to keep track of all sales products. By doing this, you can quickly and conveniently choose the necessary item from your system with only one click. Because of the Odoo 17 ERP system's high degree of integration, the Inventory and Sales modules can operate together, enabling you to obtain product stock information directly from the Sales module. Therefore, make sure you configure the necessary products to the Sales module before establishing a sales order.

The Products menu will be displayed in the main menu bar of the Odoo 17 Sales module. Under it, you'll find sub-menus for things like Products, Product Variants, price lists, Discount and loyalty, and Gift Cards &amp; eWallet.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-3u8qqjax.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-1.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-1.png")

We will go into great depth about each of these sub-menus. Let's first examine the Sales module's Product management window.

Odoo17 will take you to a new window with a list of all the configured products in the Sales module as soon as you choose the Products submenu. Both the List view and Kanban view are available for this window. The product management window's Kanban view is shown in the screenshot that follows.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-smz14mgp.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-2.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-2.png")

Similar to what we saw in the CRM module, Odoo 17 has altered the icon for the Kanban view. On this platform, in addition to the kanban and list views, you will also have access to the Activity view, which displays a list of the activities scheduled for various sales-related operations for various items. Regardless, the Filters and Group By options are also included in this box to make the sorting process simpler. Both sorting methods have customizable options so you can quickly and easily retrieve the needed data. Each product has a star icon that you can use to add it to your favorites list.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-bxn07te2.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-3.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-3.png")

The Product Name, Internal Reference, Responsible, Product Tags, Sales Price, Cost, Quantity on Hand, Forecasted Quantity, and Unit of Measure are all detailed in the List view of the product window. Using the icon located in the window's right corner, as seen in the screenshot below, you can add more default fields and custom fields to the list view.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-htbryvlr.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-4.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-4.png")

Let's now see how new products are configured in the Odoo 17 sales module. You can choose the necessary products from the provided list and alter them if you wish to make modifications to the products that are currently accessible. You are instructed to click the New button in order to create a new record. Below is a screenshot of the new product configuration window.

In the Product Name column, the product's name may be mentioned. As we already indicated, you can add this product to your favorites list by using the star icon. Depending on the option you choose, this product can be sold, bought, expensed, recurring, and rented.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-f78oq4y5.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-5.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-5.png")

If you want to sell this product, you can select the Can be Sold option. This product can be set up to be purchased by using the Can be Purchased option. By using the Can be Expensed option, the product can be chosen at a cost. By choosing the Recurring option while confirming a sales order for this product, a subscription will be created. By selecting the Can be Rented option in Odoo 17, you can rent the item.

In Odoo 17, the Sales module is integrated with many other important modules. In the product setup window, you will be able to access advanced tabs depending on the modules that are installed in your database. Let's go into more depth about each of them.

The general information about the product is mentioned on the General Information tab. From the available options, pick the best Product Type.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-lpdznkgo.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-6.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-6.png")

The product types accessible in Odoo 17 include Consumable, Service, Storable Products, Event Tickets, Courses, and Event Booths. A storable product is one that you keep stock of. To manage the storable goods, the Inventory module must be installed. Consumable goods are tangible items that don't require inventory management. These are constantly accessible. A service is a non-tangible good you offer your clients.

You can provide the Invoicing Policy following the mention of the Product Type. Depending on demand, you can set the invoicing policy based on the quantity that was requested or supplied. By selecting the invoicing policy as Ordered Quantities, you can invoice the customer's ordered quantities. Odoo 17 will produce invoices for the quantities delivered to the client when the invoicing policy is set to Delivered Quantities.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-8lnduuxa.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-7.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-7.png")

In the Unit of Measure section, you can provide a default unit of measurement that will be used for all stock activities. The default UoM purchase orders can be set using the Purchase UoM field. It must belong to the same class as the standard unit of measurement.

You can enter the Cost, Product Category, Internal Reference, Barcode, Product Tags, and Company information in the respective fields.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-p2ladx7n.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-8.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-8.png")

You can add notes for internal usage in the Internal Notes section of the General Information tab. Thus, Odoo unveiled a brand-new Chat GPT integration feature. To enable the Chat GPT option, add a “ / ” to the internal note section. With this, users can use AI to create or modify content.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-8t8n7ytw.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-9.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-9.png")

After selecting Chat GPT, a popup window for text generation using AI will show up. In the Send Message area, add our requests and then click the green button next to it.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2vamovx3.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-10.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-10.png")

As a result, the top portion of the screen will display a brief remark on the necessary subject.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-uuwphjso.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-11.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-11.png")

The AI-generated description can be easily added to the product's internal notes section by using the Insert button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-9vyi9v3j.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-12.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-12.png")

A product may occasionally have several variations, each with a different set of features. Under the Attributes &amp; Variants tab, a product's attributes and variations can all be listed.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ktdo5yu5.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-13.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-13.png")

You can enter the Attributes and associated values in the designated locations by selecting the Add a Line option.

The Sales tab of the product setup window will contain information on the new product's sales. This area allows you to specify your point of sale, eCommerce store, and upselling and cross-selling methods. The Sales tab of a product is displayed in the screenshot below. You can specify Optional Products, Accessory Products, and Alternative Products in the corresponding slots under the Upsell &amp; Cross-Sell box.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-hygrbgr3.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-14.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-14.png")

- Optional Products: A cross-selling technique proposes related products whenever a consumer clicks the 'Add to Cart' button on an eCommerce page.
- Accessory products: Another cross-sell tactic is accessory products, which are recommended when a customer reviews their shopping basket before checking out.
- Alternative Products: This upsell tactic promotes products on the product page as alternatives to a given item.

Here, Odoo 17 gives you the choice to create product warning messages. From the Sales module's Settings menu, you can turn on this option. You can set warnings and block notifications on a product using this functionality.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-cfbi5xse.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-15.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-15.png")

You can choose to turn on the Sale Warnings under the Quotation &amp; Orders page. The field Warning will appear in the sales tab of the product setup window as soon as you enable this option, allowing you to set a warning when selling that product.

You can choose from the actions of Warning, Blocking Message, and No Message. If you choose the Warning option, the user will receive a warning message, which you can customize in the provided field. Odoo 17 will stop the flow if the Blocking Message is chosen.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ezjrhh6i.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-16.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-16.png")

You can include sales-related notes that will be included on the sales orders and invoices for this specific product by using the Sales Description field.

You can provide information about your eCommerce website in the Commerce Shop section to publish the product for online sales. The eCommerce page's display order will be decided by the Website Sequence. The product's eCommerce category might be mentioned in the Categories section. To draw customers, you can add ribbons with words like New, Out of Stock, Limited Stock, etc. When publishing a product on an eCommerce page. You can list these ribbons in the Ribbons field.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-xxcqeqbd.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-17.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-17.png")

You may enable the Available in POS Point Of Sale option provided under the Point of Sale field if you want this product to be shown at the point of sale. You can add more

product media for the product using the Add a Media button.

The Purchase tab can be used to define the purchase-related details when configuring a product that can be purchased. Using the Add a Line button, you may specify the product's vendors here. Using this option, you can add numerous vendors to a product. You can turn on the Subcontract field if you want to subcontract the product.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-lqlfqooa.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-18.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-18.png")

Enter the appropriate information in the relevant fields, including the Currency that is best for your purchase operations with the chosen vendor, the quantity you must buy from this vendor in order to receive the price expressed in the vendor's product unit of measure, the default Unit of Measure used for purchase orders, the Price to Buy This Product, and the Delivery Lead Time. The lead time in days between the purchase order's confirmation and the product's arrival in your warehouse is known as the delivery lead time.

The Vendor Taxes column can be used to add the default taxes that were applied when purchasing the product. The regulated Policy can be configured to either Ordered Quantities or Received Quantities, which will regulate invoices based on those quantities. Purchase orders will be supplemented with the notes specified in the Purchase Description field.

The Inventory tab of the product setup window, as seen, will have the necessary data to manage the product's inventory. You can choose from the available options for the specific product's Routes of operations. This will enable you to specify the product's path based on the modules that are installed in your database. You can mention a user in the Responsible area under the Logistics field. The following tasks pertaining to the logistical operations for this product will fall under the purview of this user. You can specify the product's weight and volume in the corresponding fields.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ybmfklpd.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-19.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-19.png")

If the BOM has many levels, the component manufacturing lead times will be added. You can define the Manufacturing Lead Time in the field, which is the average lead time in days to manufacture this product. This can be used to decide when components should be given to the subcontractor in the event that the product is subcontracted. Additionally, a section for entering the number of days needed to prepare manufacturing orders will be provided. You can include the delivery lead time in days in the customer lead time field. It is the number of days that have been promised to the customer from the time the sale has been confirmed to the delivery.

Mention the HS Code, a standardized designation for international shipping and product declaration, in the relevant field. It is currently exclusively utilized by FedEx as a shipping service. The Origin of Items field will identify the place from which the items came, i.e., not the location from which they were sent, but the location from which they were made.

You have two locations to specify under the Counterpart Location section.

- Production Location: For stock moves resulting from manufacturing orders, this stock location will be utilized as the source location rather than the default one.
- Inventory Location: When you perform an inventory, this stock location will be utilized as the source location for stock moves rather than the default one.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-coqguvpg.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-20.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-20.png")

By selecting the Product Packaging techniques option from the Settings menu of the Sales module, you will be able to add a new field to the Inventory page where you may specify the packaging techniques.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-da5atb1m.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-21.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-21.png")

The field to specify the packing techniques will appear as soon as you enable the option, as seen in the figure below.

You can add packaging along with the Package Type, Contained Quantity (the number of products contained in the package), Unit of Measure, Sales Order, and Purchase Order using the Add a Line button. Additionally, you can include remarks in the corresponding fields for the Description for Receipts, Description for Delivery Orders, and Description for Internal Transfers.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-unghnsoz.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-22.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-22.png")

To keep track of a product's financial information, the accounting tab will be useful. You can specify the Income Account in the Receivables area and the Expense Account in the Payables field. When confirming the associated vendor bill, the price difference between a purchase order and its linked vendor bill is recorded in the Price Difference Account for automatic inventory valuation.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-mtyqyof4.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-23.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-23.png")

You can specify the Commodity Code and Country of Origin under the Intrastat field. Odoo 17 will automatically send a product-specific email once the invoice has been validated if an email template is defined in the Automatic Email at Invoice field. The UNSPSC Category field allows the product's associated UNSPSC code to be specified.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-dzyvwgfm.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-24.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-24.png")

By turning on the Sell on eBay option under the eBay tab, you can sell this item on eBay.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-iugdnxva.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-25.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-sales-25.png")

This tab will provide you with the product's eBay Status. Title, Subtitle, Item Condition, Category, Store Category, Listing Type, Starting Price for Auction, Buy it Now Price, Duration, Allow Best Offer, and Private Listing are all fields that you can enter information in. In the provided fields, you can describe the policies connected to selling products on eBay, such as the Payment Policy, Return Policy, and Shipping Policy. You can add a Description Template pertaining to the features of the product under the eBay Description tab.

We talked about every tab that was there in the product setup window. In the Odoo 17 Sales module, we configure products in this manner.

#### <a name="_Toc4"></a>***Product variant***

By setting up a product's variants in the Odoo 17 Sales module, you can provide your clients with more options for that product. You may enable the Variants functionality from the Settings menu. The Sales module's Settings menu is displayed in the screenshot provided below. Under the Product Catalog tab, you can activate the Variants option here. You can use attributes to offer different versions of a product after turning on this functionality.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-fyodntn2.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-1.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-1.png")

You can configure new product versions in your database by using the Product versions option found under the Products menu. The configuration of a product's variants is comparable to the product configuration we previously covered.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-6lsrc4ut.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-2.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-2.png")

As seen in the image above, a list of already configured Product variants is available. You can quickly add a new one by using the NEW button and using the same technique as the product configuration.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-v2s3wlkg.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-3.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-3.png")

From the Configuration menu of the module, you may customize various product attributes to define its versions. As illustrated above, select the Attributes option from the Configuration menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-rmpkfgpn.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-4.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-4.png")

You can enter the name of the attribute in the Attribute Name field. Create a category to group comparable attributes into one area on the eCommerce comparison page.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-stdxiz8j.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-5.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-5.png")

You can choose Radio, Pills, Select, or Colour as the Display Type in the Product Configurator based on your preferences. The Variants Creation Mode can be changed.

By choosing the Visible option from the eCommerce Filter Visibility field, the attribute will be available in the eCommerce filter. By choosing the Hidden option, you may make this characteristic invisible to the website's filter. Using the Add a Line button under the Property Values tab, you may list each value for the property individually.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pa3q0g4g.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-6.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-product-varient-6.png")

The list of products with this attribute will be displayed by the smart button Related Products.

[../customers/](https://www.cybrosys.com/odoo/odoo-books/v17/sales/customers/ "https://www.cybrosys.com/odoo/odoo-books/v17/sales/customers/")

#### <a name="_Toc5"></a>***Price List***

Odoo 17 offers sophisticated price options to help your company's pricing strategy. These capabilities enable you to efficiently develop fresh price lists for particular clients. In the Odoo 17 Sales module, you may develop and manage new price lists based on the company's pricing plans.

You must activate the corresponding functionality from the Settings menu of the Sales module in order to gain access to the platform where new price lists can be configured. The Pricing tab, as illustrated in the image below, is where one may quickly activate the Price Lists feature.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-o9uwhh9j.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-1.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-1.png")

In Odoo17, the user will be able to build two different types of price lists.

- **Multiple Prices per product**
- **Advanced Price Rules (discounts, formula)**

In this session, we'll go through each of these choices in detail. After turning on the Pricelist function, you may access the Pricelists platform by selecting the related item from the Products menu, as seen in the screenshot.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-vtlg7dgi.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-2.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-2.png")

The details of the Pricelist Name, Discount Policy, Currency, Selectable, Website, and Company are displayed in this platform's list view.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ovezb60m.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-3.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-3.png")

You can click on the Kanban icon in the window's upper right corner to switch the view to Kanban. As we already mentioned, Odoo 17 allows you to construct two different types of price lists. We will start by talking about how Advanced Price Rules are configured.

#### <a name="_Toc6"></a>***Advanced Price Rules***

You can choose the Advanced Price Rules option to create an advanced price list for products when using the Pricelist function from the Settings menu. Go to the Pricelist menu item that is located under the Product menu now. You will see the Pricelist platform. You will be sent to a new pricelist setup window after clicking the New button. The configuration window for advanced price rules is shown below.

In the field provided, you can add the title of your new price list. You can then choose the appropriate currency from the menu and enter your company name in the corresponding areas. The pricelist setup window has three tabs that list more information about the new price list.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-1xzu6i6k.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-4.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-4.png")

Using the Add a Line option under the Price Rules menu, you may add new price rules for products. When you click this option, a new wizard for creating new price list rules will display, as seen in the screenshot.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ha8depga.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-5.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-5.png")

You have three options for computing techniques in the Price computing field, including Fixed Price, Discount, and Formula. Additional fields will show up based on the choice you choose to provide information about the computing method you chose.

For instance, if you choose the Fixed Price option, an additional field will appear for you to enter the Fixed Price. You can now specify the Pricelist Rules' conditions.

Depending on the choice you choose in the Apply On column, you can apply this rule to

All Products, a specific Product Category, a specific Product, or a specific Product Variant.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-uhecu9au.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-6.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-6.png")

The bought/sold quantity of a product must be larger than or equal to the amount specified in the Minimum Quantity field in order for this rule to apply to it. In the Validity column, finally, include the pricelist rule's beginning and ending dates. To add the new rule to your pricelist, click the Save button. Use the Save &amp; New option if the business wants to add additional rules to the price list.

By listing the products in the Time-based rules tab, you can repeat this price rule. You can choose the product and its variations to which this pricing will be applied by clicking the Add a Line button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2ohwyt2a.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-7.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-7.png")

The Period box allows you to choose the minimum amount of time before this rule will be implemented in the chosen product. Depending on the choice you choose in the Unit field, you can specify the length of time in hours, days, weeks, months, or years. As soon as you choose the product, the Price will be automatically displayed in the corresponding field.

The Availability Discount and Website fields are now available on the Configuration tab for completion. You can indicate the Country Groups where this price list is available in the Availability box.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-gocrxufv.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-8.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-8.png")

Depending on your company's policy, you can select "Discount included in the price" or "Show public price &amp; discount to the customer" as the Discount Policy in the Discounts section.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ujwvh0jz.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-9.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-9.png")

To use this price list on an eCommerce site, enter the website address and the eCommerce promotional code in the Website section. By turning on the Selectable field, the user can select this price list. Use the Save button once you've filled out all required fields.

#### <a name="_Toc7"></a>***Multiple Prices per Product***

By setting up a new price list, you may easily generate various pricing for a product. Remember to pick the Multiple Prices per Product option when enabling the Pricelist function from the Settings menu in order to generate this kind of pricelist.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-upddczcb.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-10.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-10.png")

The screenshot of the configuration window for various prices per product is shown below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-gkdzt07h.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-11.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-11.png")

The process for configuration is comparable to that used for advanced price rule configuration. The Add a Line button on the Price Rule tab allows you to add the products you want to add to this price list, which is the sole difference.

Now let's examine the features offered by the Sales module's promotions, gift cards, and loyalty programmes.

#### <a name="_Toc8"></a>***Discount, Loyalty, and Gift Card***

In Odoo 17, you can discover a single platform to set up Discounts, Gift Cards, eWallets, and Loyalty under the Product menu in place of the Promotion and Coupon Programmes found in previous versions. From the Sales module's Settings menu, you can turn on this option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pp2k0td6.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-1.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-1.png")

The Discount, Loyalty, &amp; Gift Card function, which is highlighted in the screenshot, can be activated under the Pricing page. These characteristics are utilized to draw clients and increase sales. You may access the different tools to manage Discount &amp; Loyalty and Gift Cards &amp; eWallet from the Products menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-wu5gmkkh.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-2.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-2.png")

The Discount, Loyalty, &amp; Gift Card function, which is highlighted in the screenshot, can be activated under the Pricing page. These characteristics are utilized to draw clients and increase sales. You may access the different tools to manage Discount &amp; Loyalty and Gift Cards &amp; eWallet from the Products menu.

#### <a name="_Toc9"></a>***Discount &amp; Loyalty***

Let's start by examining the Discount &amp; Loyalty option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ppkbspoz.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-3.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-3.png")

The program name, program type, items, website, POS configuration, and company information are all included in the list preview. You will also receive a Share button that enables you to post the discount on a certain website. As soon as you click the Share button, as shown below, a wizard will pop up.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-yi0jg10s.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-4.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-4.png")

In this pop-up window, you can specify the Website and Redirect, then press the Done button.

Let's use the New button to start a new program now. You can make new offers for your consumers in a new window by clicking the make button to increase sales. You will receive a special spot to mention the name of the Program, as you can see in the screenshot below. The Program Name section allows you to give the program a suitable name. The Program Type can then be chosen.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-j97vtkel.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-5.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-5.png")

Create coupons, loyalty cards, promotions, discount codes, buy X get Y coupons, and next order coupons all from one location with Odoo 17. All of these program types were made in essentially the same way. So, let's pick a type of program and go over its design in detail.

Here, we chose the Programme Type of Promotions. You can enter the Company, Points Unit, Currency, and Website in the corresponding fields. You can provide an expiration date for the promotion program in the Validity area.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-rghyi9y1.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-6.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-6.png")

You can use the Add button on the Rules &amp; Rewards tab to add appropriate rules and awards.

Use the ADD button located in the right-hand corner of the Rules tab to create conditional rules. To establish rules, a new pop-up window will emerge, as displayed below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ggouklte.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-7.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-7.png")

You can specify the Minimum Quantity and Minimum Purchase amount to be eligible for this promotion programme on the Conditions page. You can name certain Products, Categories, and Product Tags in the corresponding areas if you wish to provide this promotion for those items only. You can specify the promo points in the Grant field under the Points tab. On the basis of the order, amount spent, or unit paid, it may be awarded. You can use the Save button after configuring the new rule.

You can include Rewards in the promotion program by using the Add button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-7g9tp8hu.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-8.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-8.png")

The screen will show a pop, as shown below. There, you can choose between a discount, a free item, or free shipping as your reward kind. You can use the Discount option if you wish to offer your customer a discount.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-zphcmqib.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-9.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-9.png")

The percentage of the discount that you want to give your customer can then be specified. By choosing the appropriate option, you can provide a discount on the Order, Cheapest Product, or Specific Product. You can define the Maximum Discount offered as a reward under the Discount tab.

In Odoo 17, it is possible to reward users with complementary goods. You can choose "Free Product" as the reward type for this. As soon as you choose this option, you will see some extra fields where you may enter the information for the free item.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-sxzffkqk.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-10.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-10.png")

The Quantity Rewarded field can be used to specify how much of the free product will be given out. You can describe the prize product in the Product area and add the relevant tags in the Product Tag box.

You can define the maximum discount for free delivery in the event that free shipping is offered as a reward.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-dvkilwyw.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-11.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-11.png")

Mention the Promo Points under the Points tab and, if necessary, turn on the Clear all Promo Points option. The Points tab will also have access to the Order Description. To save the new award, use the Save option.

In Odoo 17, we construct promotion programs in the same manner.

#### <a name="_Toc10"></a>***Gift Card and e-wallet***

In Odoo 17, a new function is available: a dedicated menu for managing gift cards and eWallets. You may access the eWallet's functionalities in the new Odoo 17 Sales module. The platform displays a list of gift cards and eWallets together with information about the Program Name, Program Type, Name, Website, PoS Configuration, and Company, as seen in the image below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-nr5dl6uc.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-12.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-12.png")

Odoo 17 will direct you to a new setup window, as seen below when you click the New button.

You can enter a program name in the corresponding field here. You can specify the sort of program you want to establish in the Program sort area. It might be an eWallet or a gift card. Let's first examine the development of gift cards.

When a consumer orders a gift card product, gift cards are either manually manufactured or automatically generated and given via email. Orders can be paid for with the Gift Cards.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-epuxh2bk.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-13.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-13.png")

You can add a product in the Gift Card Products field after choosing the Gift Card program type, which will consider as the gift card product added to the sales order line. You can provide an email template for this gift card in the Email template section to be used when notifying the customer when they are eligible for the reward. To print the created gift cards from PoS, select the option shown in the Print Report. The relevant area allows you to specify the currency that will be utilized for this gift card's transactions. By turning on the corresponding fields after mentioning the company, you can make this gift card available at the point of sale, during sales, and online. On this platform, you will find additional options where you can mention the relevant point of sale and website. In the Displayed as field, you can provide the name of the point gateway.

You can utilize the Generate Gift Cards button, which is marked in the screenshot above, after creating the new gift cards. You can provide any extra information needed for the creation of the gift card in the pop-up window that will display.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-vfitdd6c.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-14.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-14.png")

Depending on the choice you make in the For section, gift cards can be generated for both Selected Customers and Anonymous Customers by hitting on the ‘Generate Gift Card’ button. Odoo 17 will provide additional fields to indicate the Customers and Customer Tags in the event that you wish to make gift cards for Selected Customers. The Quantity to Create area allows you to enter the total number of gift cards you want to create. Additionally, in the Gift Card Value area, please state the points given to the customers. These freshly generated gift cards' validity will be specified by the Valid Until field.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-wa1cpji5.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-15.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-15.png")

The necessary number of gift cards will then be generated when you click the Generate Gift Card button. Using the smart button that is there on the screen—which is underlined in the image below—you can observe them.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-jv21xjyv.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-16.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-16.png")

You can see a list of all produced gift cards on the screen by clicking this button. The Code, Balance, Expiration Date, Program, and Partner information are displayed.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ejlo00a7.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-17.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-17.png")

You can mail the gift card to particular consumers by clicking the Send button. You can use the mail button to mail the gift card after entering the recipients' names in the Recipients field here.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-dv5v2kym.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-18.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-18.png")

When you click the Share option, a pop-up window will appear from which you may copy the gift card's link and share it on other social media platforms. By entering the Website ID in the designated field, the gift card may also be shared on the website.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-rkqaok6p.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-19.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-19.png")

By using a similar process to the one we used to create gift cards, it is simple to create eWallets. You can choose the eWallet option while filling out the Program Type section. When a consumer orders an eWallet product, the eWallets are either manually produced or created automatically. eWallets are suggested as a payment method for orders at checkout.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-wthppso8.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-20.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-20.png")

You can activate product IDs in the eWallet Products field. By clicking the Generate eWallet button, you can create the necessary number of eWallets.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-f7zfpvcf.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-21.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-21.png")

You can enter the Customers, Customer Tags, Quantity to create, eWallet Value, and Validity in the appropriate fields of a new wizard that will appear. To create the needed number of eWallets, click the Generate Ewallet button.

The list of all newly formed Ewallets will be displayed on the screen's smart button EWallets.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pbcbcmbg.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-22.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-22.png")

In accordance with your company's policies, you can email them to qualified clients and use the share link to distribute them across various platforms.

We'll now talk about setting up new customers in the Odoo 17 Sales module.

#### <a name="_Toc11"></a>***Customers***

To build and manage the records of the customers of your business, you will receive a distinct platform in the Odoo 17 Sales module. The Customers platform is located under the Orders menu, as illustrated below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-q5ngmkab.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-1.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-1.png")

The window displayed below is depicted in a Kanban format but can easily be changed to a list view depending on your needs. You may quickly locate the needed data from the client records kept in your database by using the configurable Filters and Group By options.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-kcznrfat.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-2.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-2.png")

You may easily arrange different activities with each customer by using the tiny clock indicator that is provided in the right corner of their profile. Additionally, the Kanban view of the client window has received some new changes. The quantity of scheduled activities, favorites added, transactions made, and sales made by each consumer are listed on their profile. When you click on one of these icons, you will be sent immediately to the associated window where you can control it.

With the help of the New button, you may now configure a new customer. You can set up a new customer profile with the name of a person or business. The customer's name may be mentioned in the designated area. After that, you can set up the client's necessary information, including address, tax identification number, phone, mobile, email, website, language, and tags.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pcmp64u7.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-3.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-3.png")

All Products, a specific Product Category, a specific Product, or a specific Product Variant.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-eq7ab3nc.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-6.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-6.png")

The bought/sold quantity of a product must be larger than or equal to the amount specified in the Minimum Quantity field in order for this rule to apply to it. In the Validity column, finally, include the pricelist rule's beginning and ending dates. To add the new rule to your pricelist, click the Save button. Use the Save &amp; New option if the business wants to add additional rules to the price list.

By listing the products in the Time-based rules tab, you can repeat this price rule. You can choose the product and its variations to which this pricing will be applied by clicking the Add a Line button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-h1t2vsqh.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-7.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-7.png")

The Period box allows you to choose the minimum amount of time before this rule will be implemented in the chosen product. Depending on the choice you choose in the Unit field, you can specify the length of time in hours, days, weeks, months, or years. As soon as you choose the product, the Price will be automatically displayed in the corresponding field.

The Availability Discount and Website fields are now available on the Configuration tab for completion. You can indicate the Country Groups where this price list is available in the Availability box.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-n2spwqga.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-8.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-8.png")

Depending on your company's policy, you can select "Discount included in the price" or "Show public price &amp; discount to the customer" as the Discount Policy in the Discounts section.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-siyikaev.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-9.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-9.png")

To use this price list on an eCommerce site, enter the website address and the eCommerce promotional code in the Website section. By turning on the Selectable field, the user can select this price list. Use the Save button once you've filled out all required fields.

#### <a name="_Toc7"></a>***Multiple Prices per Product***

By setting up a new price list, you may easily generate various pricing for a product. Remember to pick the Multiple Prices per Product option when enabling the Pricelist function from the Settings menu in order to generate this kind of pricelist.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-eibuokkf.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-10.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-10.png")

The screenshot of the configuration window for various prices per product is shown below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-nm54k7zs.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-11.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-price-list-11.png")

The process for configuration is comparable to that used for advanced price rule configuration. The Add a Line button on the Price Rule tab allows you to add the products you want to add to this price list, which is the sole difference.

Now let's examine the features offered by the Sales module's promotions, gift cards, and loyalty programmes.

#### <a name="_Toc8"></a>***Discount, Loyalty, and Gift Card***

In Odoo 17, you can discover a single platform to set up Discounts, Gift Cards, eWallets, and Loyalty under the Product menu in place of the Promotion and Coupon Programmes found in previous versions. From the Sales module's Settings menu, you can turn on this option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-khtq1kig.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-1.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-1.png")

The Discount, Loyalty, &amp; Gift Card function, which is highlighted in the screenshot, can be activated under the Pricing page. These characteristics are utilized to draw clients and increase sales. You may access the different tools to manage Discount &amp; Loyalty and Gift Cards &amp; eWallet from the Products menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-kkq70s0e.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-2.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-2.png")

The Discount, Loyalty, &amp; Gift Card function, which is highlighted in the screenshot, can be activated under the Pricing page. These characteristics are utilized to draw clients and increase sales. You may access the different tools to manage Discount &amp; Loyalty and Gift Cards &amp; eWallet from the Products menu.

#### <a name="_Toc9"></a>***Discount &amp; Loyalty***

Let's start by examining the Discount &amp; Loyalty option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-mslsc4mr.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-3.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-3.png")

The program name, program type, items, website, POS configuration, and company information are all included in the list preview. You will also receive a Share button that enables you to post the discount on a certain website. As soon as you click the Share button, as shown below, a wizard will pop up.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-xy3kfpyo.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-4.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-4.png")

In this pop-up window, you can specify the Website and Redirect, then press the Done button.

Let's use the New button to start a new program now. You can make new offers for your consumers in a new window by clicking the make button to increase sales. You will receive a special spot to mention the name of the Program, as you can see in the screenshot below. The Program Name section allows you to give the program a suitable name. The Program Type can then be chosen.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-icfqflea.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-5.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-5.png")

Create coupons, loyalty cards, promotions, discount codes, buy X get Y coupons, and next order coupons all from one location with Odoo 17. All of these program types were made in essentially the same way. So, let's pick a type of program and go over its design in detail.

Here, we chose the Programme Type of Promotions. You can enter the Company, Points Unit, Currency, and Website in the corresponding fields. You can provide an expiration date for the promotion program in the Validity area.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-r1xeudxh.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-6.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-6.png")

You can use the Add button on the Rules &amp; Rewards tab to add appropriate rules and awards.

Use the ADD button located in the right-hand corner of the Rules tab to create conditional rules. To establish rules, a new pop-up window will emerge, as displayed below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-z4yxpb3o.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-7.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-7.png")

You can specify the Minimum Quantity and Minimum Purchase amount to be eligible for this promotion programme on the Conditions page. You can name certain Products, Categories, and Product Tags in the corresponding areas if you wish to provide this promotion for those items only. You can specify the promo points in the Grant field under the Points tab. On the basis of the order, amount spent, or unit paid, it may be awarded. You can use the Save button after configuring the new rule.

You can include Rewards in the promotion program by using the Add button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ptib7by6.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-8.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-8.png")

The screen will show a pop, as shown below. There, you can choose between a discount, a free item, or free shipping as your reward kind. You can use the Discount option if you wish to offer your customer a discount.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-akp6zsv9.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-9.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-9.png")

The percentage of the discount that you want to give your customer can then be specified. By choosing the appropriate option, you can provide a discount on the Order, Cheapest Product, or Specific Product. You can define the Maximum Discount offered as a reward under the Discount tab.

In Odoo 17, it is possible to reward users with complementary goods. You can choose "Free Product" as the reward type for this. As soon as you choose this option, you will see some extra fields where you may enter the information for the free item.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-kv6n7hno.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-10.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-10.png")

The Quantity Rewarded field can be used to specify how much of the free product will be given out. You can describe the prize product in the Product area and add the relevant tags in the Product Tag box.

You can define the maximum discount for free delivery in the event that free shipping is offered as a reward.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ux0cv0qo.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-11.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-11.png")

Mention the Promo Points under the Points tab and, if necessary, turn on the Clear all Promo Points option. The Points tab will also have access to the Order Description. To save the new award, use the Save option.

In Odoo 17, we construct promotion programs in the same manner.

#### <a name="_Toc10"></a>***Gift Card and e-wallet***

In Odoo 17, a new function is available: a dedicated menu for managing gift cards and eWallets. You may access the eWallet's functionalities in the new Odoo 17 Sales module. The platform displays a list of gift cards and eWallets together with information about the Program Name, Program Type, Name, Website, PoS Configuration, and Company, as seen in the image below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-kxhqetfo.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-12.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-12.png")

Odoo 17 will direct you to a new setup window, as seen below when you click the New button.

You can enter a program name in the corresponding field here. You can specify the sort of program you want to establish in the Program sort area. It might be an eWallet or a gift card. Let's first examine the development of gift cards.

When a consumer orders a gift card product, gift cards are either manually manufactured or automatically generated and given via email. Orders can be paid for with the Gift Cards.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-mkkyfas7.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-13.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-13.png")

You can add a product in the Gift Card Products field after choosing the Gift Card program type, which will consider as the gift card product added to the sales order line. You can provide an email template for this gift card in the Email template section to be used when notifying the customer when they are eligible for the reward. To print the created gift cards from PoS, select the option shown in the Print Report. The relevant area allows you to specify the currency that will be utilized for this gift card's transactions. By turning on the corresponding fields after mentioning the company, you can make this gift card available at the point of sale, during sales, and online. On this platform, you will find additional options where you can mention the relevant point of sale and website. In the Displayed as field, you can provide the name of the point gateway.

You can utilize the Generate Gift Cards button, which is marked in the screenshot above, after creating the new gift cards. You can provide any extra information needed for the creation of the gift card in the pop-up window that will display.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-lxaflgwn.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-14.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-14.png")

Depending on the choice you make in the For section, gift cards can be generated for both Selected Customers and Anonymous Customers by hitting on the ‘Generate Gift Card’ button. Odoo 17 will provide additional fields to indicate the Customers and Customer Tags in the event that you wish to make gift cards for Selected Customers. The Quantity to Create area allows you to enter the total number of gift cards you want to create. Additionally, in the Gift Card Value area, please state the points given to the customers. These freshly generated gift cards' validity will be specified by the Valid Until field.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-nlg9i2oo.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-15.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-15.png")

The necessary number of gift cards will then be generated when you click the Generate Gift Card button. Using the smart button that is there on the screen—which is underlined in the image below—you can observe them.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-raxar6dg.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-16.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-16.png")

You can see a list of all produced gift cards on the screen by clicking this button. The Code, Balance, Expiration Date, Program, and Partner information are displayed.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ehpsi9mg.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-17.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-17.png")

You can mail the gift card to particular consumers by clicking the Send button. You can use the mail button to mail the gift card after entering the recipients' names in the Recipients field here.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-cvgmphc1.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-18.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-18.png")

When you click the Share option, a pop-up window will appear from which you may copy the gift card's link and share it on other social media platforms. By entering the Website ID in the designated field, the gift card may also be shared on the website.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-nhlxfoxh.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-19.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-19.png")

By using a similar process to the one we used to create gift cards, it is simple to create eWallets. You can choose the eWallet option while filling out the Program Type section. When a consumer orders an eWallet product, the eWallets are either manually produced or created automatically. eWallets are suggested as a payment method for orders at checkout.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-b6cijenc.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-20.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-20.png")

You can activate product IDs in the eWallet Products field. By clicking the Generate eWallet button, you can create the necessary number of eWallets.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-fklhune8.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-21.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-21.png")

You can enter the Customers, Customer Tags, Quantity to create, eWallet Value, and Validity in the appropriate fields of a new wizard that will appear. To create the needed number of eWallets, click the Generate Ewallet button.

The list of all newly formed Ewallets will be displayed on the screen's smart button EWallets.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-4o71azgg.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-22.png "https://www.images.cybrosys.com/images/odoo-books/v17/odoo-17-enterprise-discount-card-gift-22.png")

In accordance with your company's policies, you can email them to qualified clients and use the share link to distribute them across various platforms.

We'll now talk about setting up new customers in the Odoo 17 Sales module.

#### <a name="_Toc11"></a>***Customers***

To build and manage the records of the customers of your business, you will receive a distinct platform in the Odoo 17 Sales module. The Customers platform is located under the Orders menu, as illustrated below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-zaycprgi.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-1.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-1.png")

The window displayed below is depicted in a Kanban format but can easily be changed to a list view depending on your needs. You may quickly locate the needed data from the client records kept in your database by using the configurable Filters and Group By options.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-prdslfd9.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-2.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-2.png")

You may easily arrange different activities with each customer by using the tiny clock indicator that is provided in the right corner of their profile. Additionally, the Kanban view of the client window has received some new changes. The quantity of scheduled activities, favorites added, transactions made, and sales made by each consumer are listed on their profile. When you click on one of these icons, you will be sent immediately to the associated window where you can control it.

With the help of the New button, you may now configure a new customer. You can set up a new customer profile with the name of a person or business. The customer's name may be mentioned in the designated area. After that, you can set up the client's necessary information, including address, tax identification number, phone, mobile, email, website, language, and tags.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-6msvw44s.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-3.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-3.png")

You can add the customer's contact information by clicking the Add button under the Contacts &amp; Addresses tab.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-sih6fcoq.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-4.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-4.png")

Depending on the option you choose, you can specify the contact information as Invoice Address, Delivery Address, Private Address, Other Address, and Follow Up Address.

The Invoice Address in Odoo is the address to which invoices are delivered and is usually linked to a vendor or client for billing purposes.

The Delivery Address in Odoo is the precise place to which products or services are to be delivered. It is usually associated with a vendor or client for shipping purposes.

A Private Address in Odoo is a unique or personal address linked to a contact, frequently utilized for social or non-business communications.

As an additional contact point, temporary address, or supplementary business site, the "Other Address" in Odoo usually refers to a different place linked to a contact or entity.

A "Follow Up Address" in Odoo is a special address or point of contact assigned to follow-up messages or activities pertaining to a certain record.

You can enter the contact's name, address, email, phone number, and mobile number in the appropriate areas after choosing the appropriate option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-c7pun8m8.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-5.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-5.png")

Under the Sales &amp; Purchase tab, the specifics necessary for the sales and purchase-related operations with the customer can be defined.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-7hotuz5f.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-6.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-6.png")

You can designate a Salesperson and Sales Team in the appropriate sections under the Sales tab to handle the sales activities associated with this customer. When a payment period is mentioned, it will be utilized on client invoices and sales orders rather than the standard one. In the Implemented By field, you can provide the allocated partner ID. For this customer, you can define a unique Price List in the designated field that will be used for sales in place of the default one. An Avalara Code that can be used for cross-referencing in the Avalara port will be given to the customer. In the appropriate boxes, mention the Avalara Partner Code and Avalara Exemption. The Delivery Method option allows you to specify the default delivery method to be used in this customer's sales orders.

You can choose the customer's preferred Payment Terms under the Purchase tab, and those terms will be applied to vendor bills and purchase orders rather than the default ones. When you mention the 1099 Box, the vendor's journal entries will be added to the box you chose on the 1099 report. You can provide the preferred mode of payment for this client in the Payment Mode section. In order to register payments in bulk, this is used to filter vendor bills by desired payment method.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-moj8ojgl.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-7.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-7.png")

By turning on the receipt reminder, Odoo 17 will automatically send the customer a confirmation email a few days prior to the anticipated receipt date, asking them to confirm the precise date. For purchases from the current partner, the currency specified in the Supplier Currency column will be applied.

For the customer's identification at the point of sale, you can specify a Barcode. Under the Fiscal Information field, the customer's Fiscal Position can be specified. The taxes and accounts utilized for this interaction are determined by the financial situation.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2a1impbl.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-8.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-8.png")

You can enter the relevant information in the applicable fields under the Miscellaneous tab for the Company ID, Reference, Company, Website, Website Tags, Industry, and SLA Policies.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-dmnltc97.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-9.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-9.png")

You can enter the Customer Location in the designated field under Inventory. When shipping products to this contact, the destination is this stock location. The Vendor Location allows the user to choose the stock location that will be utilized as a source for receiving products from this contact.

Under the Accounting tab, the customer's accounting information can be defined.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2iic4yaa.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-10.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-10.png")

You can list each of the customer's bank accounts along with the account number using the Add a Line button. Under the Accounting Entries field, the Account Receivable and Account Payable can be specified.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-1xwrgnnj.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-11.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-11.png")

Additional customer-related remarks can be added using the Internal Notes tab. You can activate the Sales Warning feature from the Settings menu of the Sales module if you want to produce warning messages for the transactions made with this customer. You can use this functionality to get customer order warnings.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-wakjp9ov.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-12.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-12.png")

You can examine the Internal Notes tab in the Customer setup window once you've enabled this option. You can produce warnings for this customer's sales orders, purchase orders, invoices, and picking, as seen in the image below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-barrpyux.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-13.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-13.png")

You can thank the Partner Activation, Partner Review, and Geolocation details using the Partner Assignment tab. You can indicate the Partner Level, Commission Plan, Activation, and Level Weight under the Partner Activation box.

The Latest Partner Review, Next Partner Review, and Partnership Date can all be entered in the Partner Review box.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-kqojamkv.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-14.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-14.png")

The customer's membership information can be added using the Membership tab. You can turn on the Free Member option if you wish to offer the customer a free membership.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-vem6j7rf.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-15.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-15.png")

The Associate Member box allows you to designate a member with whom you want to link the customer's membership. This tab displays the customer's current membership status. You can quickly purchase a membership by clicking the Buy Membership button. This option also allows you to view the Join Date, Membership, Membership Price, Invoice, and Membership Status.

You will see smart buttons on the screen to control each of the operations done with the customer based on those operations. You can access the smart buttons for the customer Joel Willis's meetings, opportunities, sales, subscriptions, tasks, purchases, on-time rate, due, invoiced amount, vendor bills, partner ledger, saved payment tokens, certifications, signature, documents, direct debit requirements, and courses information here.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pwyqqsw0.png)</u>](https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-16.png "https://www.images.cybrosys.com/images/odoo-books/v17/sales/odoo-17-enterprise-customer-16.png")

Let's now talk about the management of the sales team management in the Odoo 17 Sales module.

#### <a name="_Toc12"></a>***Sales Team***

The requirement for having an effective team of people to oversee all sales-related operations inside a firm is very significant. You can build numerous effective teams of responsible people to oversee your sales programs and, therefore, increase sales with the aid of the Odoo 17 Sales module. The CRM module also has configuration options for the sales staff. Both the Sales and CRM modules use a similar mechanism for configuring sales teams. You can access the platform illustrated below to build and manage sales teams by selecting the Sales Teams option under the Configuration menu of the Sales module.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-m1njxdka.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-1.png")

On this platform, you may view the already-configured sales teams, together with information about the team's Name, Alias, Team Leader, and Company.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-tjx0eslz.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-2.png")

You can easily form a new team to oversee your sales operations by using the form button.

You can enter a suitable team name in the Sales Team section of the new sales team configuration window. If you want to give quotations to your customers rather than immediately confirming sales orders, you can do so by checking the Quotations box. To handle a pre-sales process with opportunities, tick the Pipeline box. Incoming inquiries can be filtered and qualified as leads by checking the Leads box before being turned into opportunities and given to a salesman.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-wzk0mzyi.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-3.png")

You can designate a worker as the Team Leader in the section titled "Team Details." Then, in the provided field, configure a custom domain to be used as your email alias. Depending on the option you choose in the Accept Emails From section, this sales team can accept emails from Everyone, Authenticated Partners, Followers only, or Authenticated Employees. The relevant field can be used to specify the Company associated with the sales team. You can choose the monthly revenue objective in the invoicing target box.

You can add team members by clicking the Add button under the Members tab.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-iej6f0ea.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-4.png")

As soon as you click the Add button, a new wizard will appear, as seen in the image below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-zvpapnx9.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-5.png")

Members of your team can be chosen from this window. The new sales team will be saved to your system after additional members are added.

A separate platform, accessible through the Orders menu, allows for the management of any Sales Teams setup in the Odoo 17 Sales module.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-h4vaknz2.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-6.png")

All sales teams will be shown on this platform in a structured manner. From the preview itself, you may learn how many opportunities, quotes, sales orders, orders to invoice, leads, and other sales-related procedures are handled by each sales team.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-70eqfelm.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-7.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-7.png")

The Sales Analysis button will take you to a new window where you can view the selected group's sales analysis report. This report can be used to evaluate the team's performance based on a number of factors.

You can access more sophisticated choices to manage the sales operations by clicking on the three vertical dots located in the top right corner of each sales team.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-lpqblbit.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-8.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-team-8.png")

You can choose to view the Opportunities, Quotations, Sales Orders, and Invoices that this sales team is in charge of here. Similar options are available from this menu to generate new Opportunities and Quotations. The options to create reports for the Opportunities, Quotations, Sales, Invoices, and Activities managed by this specific team are available in the Reporting field. Each sales team has these choices available in the Kanban view.

Let's move on to creating sales quotations in the Sales module after organizing sales teams.

#### <a name="_Toc13"></a>***Sales Quotations***

The process of creating sales orders in a business begins with sales quotations. In order to offer the consumer an accurate sense of the goods, a sales quotation will include all pertinent details. You may take into consideration a sales quotation as the contract between the vendor and the buyer. It will provide both parties with clarification regarding the cost of the goods included in the sales operation. With the help of the Odoo 17 ERP system, you can quickly produce and send a quotation to a customer, allowing them to learn the precise price information for the goods and services given by your business prior to concluding any sales agreements. If the consumer is pleased with your company's offers, the sales quotation can later be transformed into a successful sales order.

Under the Orders menu, you may find the option to create and manage quotations in the Sales module. You can access the list of sales quotations that have already been configured by selecting this option, as seen in the image below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-1pu55zu1.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-1.png")

Each quotation's preview comprises the number, date of creation, customer, salesperson, activities, business, total, and status information. You can arrange multiple activities with the relevant consumers by using the tiny clock icon located on the Activities field. Odoo 17 also offers Kanban, Calendar, Pivot, Graph, and Activity views for this platform in addition to the list view.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-z4ywudpd.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-2.png")

You can filter and organize the quotations according to your needs by using the customizable and default sorting options.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2cndlcjg.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-3.png")

Let's examine the process of creating a fresh sales quotation. Clicking the New button will take you to a new quotation creation window, as seen below, where you can do this.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-3v93ptip.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-4.png")

To add the Customer's name to the quotation, choose from the list provided. The Invoice Address, Delivery Address, pricelist, and Payment Terms will automatically populate in the appropriate fields after you choose an already established client here based on the information you provided when creating the customer. In the appropriate fields, also include the Referrer, the Quotation Template, and the Expiration Date of the Quotation. The Quotation Date field contains the quotation's creation date.

You can now add the products you want to offer your customer under the Order Line. You can enter the Product, Description, Quantity, UoM, Unit Price, Taxes, Discount, and SubTotal using the Add a Line button. Depending on the needs of the customer, you may add as many products to this section.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-3h6j9vmu.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-5.png")

A new feature that was added to the Orderline is the Catalog. As seen below, clicking on the Catalog takes you to a different page.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-nip2cte0.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-6.png")

Every product that is included in every category is listed on the PRODUCT CATEGORY page. All of the product categories and attributes are displayed on the left.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-arh7khyw.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-7.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-7.png")

Thus, the customer can select products from many categories with various features with ease by using these.

The Add Section button allows to separate all the products added to the sale order as different sections. While clicking on the Add Section, a section opens on the order lines, and from there, the user can add the section name as shown in the screenshot below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-xyulgkes.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-8.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-8.png")

Following the addition of products, you will see the order's total in the Order Line, as shown in the illustration below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-np2dpqw9.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-9.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-9.png")

Use the applicable options provided in the Order Line tab if the customer has any Coupon Codes or Promotions. You may set up a shipment method for this sale with the use of the Add Shipment button. You may add sections and notes to your quotation by selecting Add a Section and Add a Note from the same menu.

Businesses may provide customers with additional products as a part of their cross-selling techniques. In such circumstances, the Optional Products section is where you would mention those other products.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-7jdo28kr.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-10.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-10.png")

You can include information about sales, deliveries, tracking, invoices, and payments in the quotation by using the Other Information tab.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-isavg6hs.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-11.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-11.png")

You can designate a worker as the Salesperson in the Sales section, and they will be in charge of overseeing the sales activities associated with this quotation. The appropriate fields will display the names of the Sales Team and Company. You can turn on the Online Signature feature if you wish to let your consumer sign the sales order online. The customer can use online payment options to pay for the order by clicking the Online Payment button. If you want to print variant grids, fill in the Customer Reference and appropriate Tags in the fields provided, then turn on Print Variant Grids.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-yue1ob8j.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-12.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-12.png")

You may make reference to the Fiscal Position in the Invoicing and Payments section. Taxes and accounts are modified for a specific client or set of sales orders/invoices using fiscal positions. You can define the Analytic Account, Account Tags, and Payment Token associated with this quotation in the corresponding area, and if necessary, you can activate the Contract in Exception option.

Depending on your company's policies, you can choose the Shipping Policy under the Shipping Policy as Soon as Possible or When All Products Are Ready. If you ship every item at once, the delivery order will be set up according to the product with the longest lead time. The delivery date guaranteed to the customer can be mentioned in the Delivery Date column.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-yorceuet.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-13.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-13.png")

If chosen, this date will be used to automatically arrange the delivery order rather than the product lead time. The quotation's estimated delivery date is indicated here, close to the Delivery Date box.

You can enter the Source Document, Opportunity, Campaign, Medium, and Source in the respective fields provided in the Tracking section to enable successful Tracking operations.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-5axhnsba.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-14.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-14.png")

Odoo 17 will add a new tab to the quotation window, as shown below, to capture the details of the customer signature whenever you activate the Online Signature option from the Other Information page and allow the customer to sign the quotation online.

This tab will display information about the signature, such as Signed By, Signed On, and Signature, after the consumer signs the quotation.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-q7p2outt.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-15.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-15.png")

You can go to the Settings menu of the Sales module and turn on the Online Signature option to make the feature available for all sales orders.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-b5rbvol1.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-16.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-16.png")

The sales quotation is now complete, and you can submit it to the appropriate customer.

The quotation is sent to the client through email using the Send By Email option. By selecting the Confirm button, which will turn this sales quotation into a sales order, you can finalize the sale if the customer is happy with the quotation. You can cancel the newly made quotation with the help of the Cancel button. To view the customer preview of the quotation, click on the Preview button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pdqow5oy.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-17.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-17.png")

As seen in the image below, Odoo 17 will instantly create an email with the quotation attached when you click the Send By Email button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-sepg96ks.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-18.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-18.png")

The recipient's name can be mentioned in the field provided. You have the option to modify the email's subject as needed. Click the Send button to finish. As shown in the figure below, the status of the quotation will be changed to "Quotation Sent."

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-zmy4haqk.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-19.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-19.png")

You can view the quotation on the web by clicking the Customer Preview option. This is a glimpse of the customer portal, where the client can easily check and confirm the quotation. The concerned customer can easily sign and submit an electronic payment for the quotation by using the Sign &amp; Pay button. You can download and print the quotation using the Download and Print buttons, respectively.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-h3slufta.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-20.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-20.png")

The customer can send feedback with the help of the Feedback button. If the consumer decides they do not want to proceed with this sales transaction, they can use the Reject option to reject the quotation.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pkzurwzt.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-21.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-quotations-21.png")

Let's now talk about what happens to a quotation when the customer accepts it.

#### <a name="_Toc14"></a>***Sale Order***

The quotation will be instantly transformed into a sales order once the customer accepts it. By selecting the Sign &amp; Pay button from the customer site, the customer can Confirm the quote.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-jrkyopdo.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-1.png")

To accept the quotation and sign, a pop-up window will open as seen in the screenshot below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-pefmn1me.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-2.png")

To finish the payment process, the consumer can click the Accept &amp; Sign option. When you examine the sales quotation in the backend, you'll notice that the Customer Signature tab has the customer's signature information submitted automatically.

You can now select the Confirm button. The status of the quotation will change to Sales Order after you click the CONFIRM button, as seen in the figure below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-rmxzvcmk.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-3.png")

You will have a unique platform in the Odoo17 Sales module under the Orders menu to manage all of these sales orders.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-xqgth3xa.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-4.png")

The details of the Sales Order Number, Order Date, Website, Customer, Salesperson, Activities, Company, Total, and Invoice Status will be displayed in this platform's list view. For this platform, Odoo supports List, Kanban, Calendar, Pivot, Graph, and Activity views. With default and programmable choices, the Filters and Group By options will assist you in streamlining your search operations.

Odoo 17 brought some additional functionality to sales orders. Let's examine those modifications now.

A list of sales orders is displayed; in Odoo 17, shift + Down Arrow can be used to select multiple sales orders.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-mf7dpykl.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-5.png")

The Action button now displays more functions. Export is the first option available on the Action button. This allows the sale orders to be exported in CSV or XLSX format for use in the system. Fields can be selected by users for exporting. The widow's right side displays the selected fields. Next, select the Export option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ev59g7uh.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-6.png")

This option allows you to cancel the specified selling orders with only one click when you click the Cancel Quotation. A confirmation message will show up if the Cancel Quotation option is selected. Next, click the Cancel Quotation button that is located on the popup window. The chosen quotes then advance to the Cancel phase.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-yktj1jfg.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-7.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-7.png")

You can make a new invoice in draught format by selecting the Create Invoice option. Order Count is the total number of chosen sales orders. Choose Consolidated Billing if you want to create a single invoice for all orders associated with the same clients and billing address for a subscription order. Next, select the button labeled "Create Draft Invoice."

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-gwjlfkcu.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-8.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-8.png")

When the draft invoice opens, every product listed in every one of the chosen sales orders is included in one document. All of the specified sales orders are displayed on the Sale Orders smart tab.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-dn7egfsl.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-9.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-9.png")

This is possible only for subscription orders.

You can send the customer SMS text messages by using the Send an SMS text message option. You can add a message to send using the popup box.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-k7kpejk2.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-10.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-10.png")

Changing the customer from the sale order is possible with the Change Customer option. You can add a new customer, an invoice address, and a delivery address in the popup window before clicking the Submit button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-bzc9fxsn.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-11.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sale-order-11.png")

Let's now examine how to produce invoices from the verified sales orders.

#### <a name="_Toc15"></a>***Invoices***

Using the Odoo 17 ERP system makes creating invoices for sales orders a simple procedure. An additional button to create an invoice will appear on the sales window after you confirm a sales order, as shown in the screenshot below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-rr5kc5v6.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-1.png")

Select "Create Invoice" from the menu. To choose the type of invoice, a popup window will open.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2fjpiac9.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-2.png")

Depending on the policies your organization has about invoicing, you can choose between a Regular Invoice, Down Payment (%), and Down Payment (Fixed amount). The Create Draft Invoice button should be clicked. Odoo 17 will take you to a new window where the invoice draft will be displayed.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-qii7vwxx.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-3.png")

You can confirm the invoice by clicking on the Confirm button.

#### <a name="_Toc16"></a>***Register Payment***

The registration of payment comes once an invoice has been confirmed. Odoo 17 provides the Register Payment button to allow the payment process.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-przbqzhq.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-4.png")

With the use of this button, you can record the customer's payment.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-82rtrjny.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-5.png")

You can define the Journal, Payment Bank, Recipient Bank Account, Amount, Payment Date, and Memo in the new wizard that will appear. Select "Create Payment" from the menu. The invoice's status is now In Payment. The status will be changed to Paid as soon as the customer has finished the payment process.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-sjrozhcd.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-6.png")

You can send the invoice to the appropriate customer and print it using the Send &amp; Print option. Use the Reset to Draft button to return the invoice to draft status.

#### <a name="_Toc17"></a>***Refund***

In some circumstances, the client may request a refund for their purchase. You can refund an order in these circumstances by using the Credit Note option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-e7mbc7pz.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-7.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-7.png")

The Reason, Reversal Date and Specific Journal will all be mentioned in a pop-up window.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-t6vxe8sl.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-8.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-8.png")

A draft version of the Customer Credit Note will be created when you click the Reverse button, as seen in the figure below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2xfxsfyf.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-9.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-9.png")

By selecting the Confirm option, you can confirm the refund.

Odoo 17 enabled a distinct menu beneath the To Invoice menu in the Sales module for managing invoices.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-mxrr6cqu.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-10.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-10.png")

Two submenus options, such as Orders to Invoice and Orders to Upsell, are available here. The sales number, order date, website, customer, salesperson, activities, company, total, invoice, and status will all be displayed in the preview for each platform.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-z2ksyd4k.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-11.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-11.png")

When a sales order's delivered amount exceeds its invoiced quantity, it will be added to the Orders to Upsell option. For instance, when a customer bought eight pieces of a product, ten units were supplied because the invoicing policy was based on the ordered quantity. In such circumstances, it is required to invoice the customer for the excess quantity that was provided.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-roombgyw.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-12.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-invoices-12.png")

In the Sales module, Odoo17 will create an Order to Upsell for the additional delivered quantities.

#### <a name="_Toc18"></a>***Quotation Template***

You can designate a standard format for the sales quotations that you make in the Odoo 17 Sales module. You may easily use these quotation templates that you can generate with the aid of Odoo 17 when making new quotations. Using the Odoo 17 Sales module, creating quotation templates is not a tough operation. You must enable the Quotation Templates feature from the Settings menu of the Sales module in order to access the platform for building quotation templates.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-o74phovj.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-1.png")

You are allowed to enable the Quotation Builder feature in addition to this one so that you may quickly create your quotation templates using the sophisticated building blocks provided by the Odoo 17 website.

Under the module's Configuration menu, you can choose to configure new Quotation Templates.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-x9vi9prm.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-2.png")

On this platform, you will be able to access templates that have already been produced and include the title and company information. To create a fresh quotation template, click the NEW option. Your screen will display a brand-new window for creating quotation templates.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-i4fdmrpl.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-3.png")

In the available field, you can mention the name of the quotation template. You can enter the number of days to use in calculating the quotation's validity date in the area labeled "Quotation expires after." You can ask for the customer's Online Signature in order to automatically confirm the sales order by turning on the Signature functionality in the online confirmation field. The customer can pay for their orders using Online Payment options by activating the Payment field.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-fdqqgut5.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-4.png")

You can designate the email template that will be sent upon confirmation in the Confirmation Mail section. In the Company box, you can mention the name of your business. The Invoice Email field allows for the addition of the invoice email template. The percentage of the total that must be paid to validate the quotation is known as the Prepayment amount.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-mbte2g3w.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-5.png")

Recurring plans in quotation templates in Odoo 17 facilitate the management of subscription-based services or products with recurring billing by streamlining the automated preparation of periodic quotations.

You will be able to find the tab to add the list of products in this window, just like we mentioned in the Sales Quotation setting. Use the Add a Product, Add a Section, and Add a Note buttons, respectively, to add products, sections, and notes under the Lines tab.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-rxigurza.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-6.png")

Under the Optional Products menu, you can add the optional items that are permitted for this sale.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-2zfmtoqq.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-7.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-7.png")

You can define the terms and conditions pertaining to this quotation template using the Terms &amp; Conditions page. The new quotation template will be instantly added to your system once all necessary fields have been filled in.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-njat6oyy.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-8.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-8.png")

Clicking the Design Template button will allow you to customize the just-produced quotation template. This will take you to the Odoo 17 website, where you can use cutting-edge building elements to improve the preview of the quotation.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-bubbvdsy.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-9.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-9.png")

The template can be edited and designed using the Edit button located in the top right corner of the screen.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-zcdkpqpv.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-10.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-10.png")

As soon as you click the Edit button, a new editing panel with numerous construction components will emerge on the screen, as seen in the screenshot below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-wqm8ajc5.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-11.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-quotation-template-11.png")

These basic elements each provide distinct features that will improve your quotation template. Simply drag and drop the necessary fragments to your quotation from the editing box.

Now that we understand how to construct new quotation templates in the Sales module let's examine how the Sales Tags are set up.

#### <a name="_Toc19"></a>***Sales Tags***

When saving actions to your database, adding tags will always make it easier for you to quickly access the data when needed. By applying tags to the preset operations, Odoo 17 enables you to filter them. You may easily configure these sales tags for the sales operations in the Odoo 17 Sales module's Configuration menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-z8ocgwmn.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-tags-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-tags-1.png")

You may access the Sales Tags platform from the Configuration menu, as seen in the image below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-qsy5olfk.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-tags-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-tags-2.png")

Your screen will display a list of the pre-configured tags along with information on the Tag Name and Colour.

By selecting the New option, a new line will appear beneath the current list of tags, allowing you to provide the name of your new sales tag and choose an appropriate color for the tag. To include the new tag in the list, click the Save button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-gn70bmei.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-tags-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-sales-tags-3.png")

The following section goes over the shipping options in the Odoo 17 Sales module.

#### <a name="_Toc20"></a>***Shipping Methods***

When a consumer requests a good or service from your business, you need to make sure the delivery will be made without delay or error using the best techniques or routes. You can manage and save the transportation methods that a business uses to deliver its goods to various clients in the Odoo 17 ERP system. Your business will make a favorable impression on your customers if you deliver the product on schedule, without damaging it, and at a reason

able shipping cost. The business has the option of shipping goods directly to clients or via outside shipping firms. Odoo 17 will guarantee smooth operations in each of these shipping ways by ensuring precise tracking of the delivery processes.

From the Settings menu of the Sales module in Odoo 17, you may turn on the shipping option. Go to the Shipping tab in the Settings menu, which is seen in the illustration below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ev77fxpb.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-1.png")

Here, you can turn on the Delivery Methods, which will assist you in calculating order-related shipping costs. Additionally, all third-party shippers that are accessible will be displayed in the window, including FedEx Connector, bpost Connector, Send Cloud Connector, UPS Connector, DHL Express Connector, USPS Connector, and EasyPost Connector. You can set up different shipping methods for different shipping parties by using the external link that is beside each shipping party. We'll talk about how to configure delivery methods generally.

You may access the Shipping Method platform for this by going to the Configuration menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-hxca8jwi.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-2.png")

On this platform, you may see a list of shipping options that have already been set up. The Delivery Method and Provider, Is Published, Website, Company, and Countries information is displayed. Let's use the New button to add a new shipping method for product deliveries.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-erw8tsfb.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-3.png")

In the provided field, you can provide the name of the shipping method. Mention the website ID so that your e-commerce website can offer this delivery. You can choose the best shipping companies for your delivery in the Provider section.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-x9ntsyjt.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-4.png")

You can choose one provider from the drop-down menu, or you can install more providers by choosing the corresponding option.

You can install the necessary providers from the AppStore by clicking the Install Additional Providers button, which will take you there.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-e0td0ybo.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-5.png")

You can enter a Company name and a Delivery Product in the corresponding fields after choosing a provider. The shipping fee will be increased by the percentage specified in the Margin on Rate field.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-nsq6cddd.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-6.png")

If you want to offer free delivery for purchases with an amount equal to or greater than the amount indicated in the Amount field, turn on the Free if the order amount is above the field. Depending on the Provider you choose, a different tab will be available in this box. Here, we decided to go with a Fixed Price. As a result, a field called Fixed Price will appear, allowing you to specify the Fixed Price of this shipping type.

You can choose the locations where this shipping option is available by navigating to the Destination Availability tab.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ewx0fkzo.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-7.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-7.png")

In the relevant fields, you can enter the Countries, States, and Zip Prefixes. Under the Description tab, you can add any notes about this shipment method.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-uxty4hrs.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-8.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-8.png")

In the Odoo 17 Sales module, shipping methods are created in this way. Using the Add shipping button, as shown in the figure below, you may define the shipment method for the delivery before a sales order has been confirmed.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-c0yfo244.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-9.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-9.png")

When the shipping method is chosen, a pop-up window asking for your shipping method selection will appear, along with the associated cost.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-8vgapl64.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-10.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-shipping-methode-10.png")

Let's now examine how the Units of Measurement are set up in the Odoo 17 Sales module.

#### <a name="_Toc21"></a>***Units of Measures***

To calculate the quantities of the goods set in your database, units of measure must be configured. You must rely on many types of measurements when buying and selling goods. Such units of measurement are simple to set up in the Odoo 17 Sales module. You may access this function by visiting the Settings menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-jpn1v7we.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-1.png")

You may activate the Units of Measure function from the Product Catalog tab, as seen in the figure above. Once this functionality has been enabled, you can build up new units of measurement directly from the settings menu by clicking the external link that is provided next to the UoM option. Alternatively, you can access the UoM platform by going to the Configuration menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-su1kwzsh.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-2.png")

The list will display Units of Measure that have already been configured together with information about the relevant category and type. You can make a new UoM by clicking the New button.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-h8qkvihh.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-3.png")

In the Unit of Measure field, you can enter the name of the new UoM. Put the UoM's Category in the appropriate field. Only if the units of measure fall into the same category can they be converted. The UoM Type can be Smaller than the reference unit of measure, Larger than the reference unit of measure, or the Reference Unit of Measure for the category.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-nqsglz4h.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-4.png")

You can choose a type that works well for the new UoM. This University of Michigan's UNSPSC code can be found in the UNSPSC Category. You can round the amount and enter it in the Rounding Precision field to determine the UoM's most suitable value. You can activate the new UoM by setting the Active field to true.

You can define the category of each unit of measure by selecting the Units of Measure Categories option from the Configuration menu. As illustrated in the picture below, the list view will display information about the Unit of Measure Category, Group Products in PoS, and UoM.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ejkd2syn.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-5.png")

Select "NEW" from the menu. To set up a new UoM category, a new window will open. Mentioning the UoM Category's name will initiate configuring.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-o1ggobgy.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-unit-of-measure-6.png")

The Group Products in the POS field can be activated if you want to group the products in this category at the point of sale. Using the Add a Line button under the Unit of Measure tab, you can sequentially add the list of UoM that fall under this category.

Let's now examine the choices offered by the Sales module's Settings menu.

#### <a name="_Toc22"></a>***Settings***

There are a number of sophisticated options in the Sales module's Settings menu that can be used to enhance the module's functionality. By allowing you to activate them in accordance with your needs, Odoo 17 will assist you in carrying out an advanced implementation of such features in the sales module. Depending on the task you perform, you can enable or disable these functionalities from the Settings menu. Let's go through each of these attributes in more detail.

#### <a name="_Toc23"></a>***Product Catalog***

We described how to configure variants for a product while talking about product configuration in the Sales module. You can build up several product versions with their attributes in Odoo 17 by turning on the versions option from the Product Catalog menu.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-zxqtvcdn.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-1.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-1.png")

A crucial element in the sales management process is configuring various measuring units for products. You may easily configure several Units for measuring products by turning on the Units of Measure option.

With Odoo 17, it is able to manage and sell packaged goods. By turning on the Product Packagings option, you can accomplish this. When configuring products, you can specify the type of packaging for them. You will find more possibilities to mention the packages under the Inventory tab in the product settings window. The Inventory module can help you manage the product bundles more effectively.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-fbpdre4i.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-2.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-2.png")

To add many versions to a sales order from a grid, turn on the Variant Grid Entry functionality. You can make use of this functionality when producing a sales order for a product that has several versions. You are permitted to select this product's variants while configuring it in your system under the Attributes &amp; Variants tab of the product setup window.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-vgmjls3l.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-3.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-3.png")

To establish the technique of variation selection when placing a sales order for this product, you will find a new field called SALES VARIANT SELECTION beneath this tab. Product Configurator and Order Grid Entry are the two options. You will be presented with a pop-up window to choose the product's versions when establishing a sales order for it.

###### <a name="_Toc24"></a>***1. Product Configurator***

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-l9qvu9ja.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-4.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-4.png")

###### <a name="_Toc25"></a>***2. Grid Entry***

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-fwkvslzh.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-5.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-5.png")

This is how the Odoo 17 Sales module's Variant Grid Entry functions.

Once the invoice has been confirmed, you can send the customer a product-specific email by turning on the Deliver Content by Email feature from the Settings menu.

You can send the other party an email if you wish to give any specific information about the goods. From the product detail form, it is able to set an email template for this.

###### <a name="_Toc26"></a>***Pricing***

The pricing tab in the Settings contains options Discounts, Pricelists, Discounts &amp; Gift Card, and Margin.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-zop02dek.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-6.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-6.png")

You may enable the Discounts function, which enables you to add discounts to sales order lines, from the Settings menu's Pricing tab. You can manually apply discounts as seen in the figure below under the Sales Order Lines, or Odoo will present the discount computed from the relevant price list automatically.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-wfkrma4o.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-7.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-7.png")

Furthermore, Odoo 17 added a new discount option to the orderline. This option may be accessed on the order lines after the Discount option has been enabled. Select the choice for a discount.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-qudnpclf.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-8.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-8.png")

The user can apply a global discount, a fixed discount, or a discount on every order line by using this. Select a single kind and apply the coupon.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-ci107ld0.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-9.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-9.png")

The discount will then be added to the order line by clicking the Apply button, as seen in the screenshot below.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-hyqr34fd.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-10.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-10.png")

You can enable the Margins function from the Settings menu as displayed below in order to include margins in sales orders or bids. The margin is often determined by adding the product sales prices less the cost specified in their detail form.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-7jitz5lg.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-11.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-11.png")

###### <a name="_Toc27"></a>***Quotations &amp; Orders***

Next is the Quotations &amp; Orders tab, which contains Default values, quotation Templates, Online Signature, Online Payment, Sale Warning, Pro-Forma Invoice, and Lock Confirmed Sale.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-mr5s9soa.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-12.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-12.png")

You can enable online payments from your customers to validate sales orders by turning on the Online Payment option. By selecting the Payment Providers button, you can include other payment processors in your sales activities. You will then be taken to a new window with a number of payment providers. From this window, you may turn on the needed payment processors.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-cpeaql1s.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-13.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-13.png")

You can activate the Default Quotation Validity feature from the Settings menu if you wish to define a default validity for your quotations. Here, you can mention the default validity in a specific number of days.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-71cpjidd.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-14.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-14.png")

The Expiration date will appear on the window as you create a new sales order or quotation. It will be calculated using the validity set as the default.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-txbvxxv4.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-15.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-15.png")

A sales order can be locked in Odoo 17 after it has been confirmed. Odoo17 will prevent the sales order from being edited by locking it. The Settings menu's Quotation &amp; Orders tab is where you can turn on this option.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-a0zdmxtw.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-16.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-16.png")

You can lock the confirmed sales order using the Lock option in the sales order, as illustrated in the image below. By pressing the designated button, the sales order can be unlocked.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-bwmgrck1.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-17.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-17.png")

You can use Odoo 17 to send Pro-Forma Invoices to your clients by turning on the corresponding setting from the Sales module's Settings menu. You can create a pro forma invoice based on the cost specified in the sales order before creating the client bill. It will provide a thorough overview of what the business has to offer.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-xlkm0aru.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-18.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-18.png")

The Send Pro-Forma Invoice option will appear on the sales order window, as seen in the above image. This button will cause a pop-up window to display when you click it. The sales order number and amount will be detailed in the automatically created message. The email's content can be modified to suit your needs.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-efjikgvr.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-19.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-19.png")

Additionally, you can provide sales quotations in this email so that the customer has a clear understanding of the cost, terms and conditions, and other offers made by the business. On the Send button, click.

###### <a name="_Toc28"></a>***Invoicing***

The Invoicing tab contains Invoicing Policy, Down Payments, Automatic Invoice, and Consolidate subscription billing.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-fos45cpn.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-20.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-20.png")

From the Settings menu, you can specify the Invoicing Policy for your sales operations. You have two options for invoicing products in Odoo17. You can invoice all of the customer's ordered amounts by choosing the Invoice what is Ordered option for the Invoicing Policy. You can invoice the quantities that are delivered to the customer using Odoo's Invoice what is delivered feature. In the second technique, you cannot invoice things before delivery.

A product's invoicing policy can be specified in the product detail form.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-vb9spkpp.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-21.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-21.png")

The down payment is created in Odoo 17 as a unique product. The Down Payments area, found under the Invoicing tab in the Settings menu, allows you to specify the item used as a down payment. You can manage the product by using the available external link.

The process of automatically creating an invoice upon the customer's confirmation of an online payment is known as an Automatic Invoice. The product's invoicing policy must be based on the order quantities for this process to work. Customers can quickly pay the money through the customer portal after a user sends them the produced quotation. An invoice will be generated once the online payment has been confirmed, changing the quotation stage to the sale order.

A new feature in Odoo 17 is Consolidated Subscription billing. It facilitates the consolidation of all subscriptions for a client that are scheduled for billing on the same day into a single invoice. By activating the Consolidated Subscription billing option, all of a customer's outstanding subscriptions can be included to a single invoice in the event that they have numerous pending subscriptions to bill.

###### <a name="_Toc29"></a>***Connectors***

By turning on the Amazon Sync option, you can import Amazon orders into your sales module. You may manage Amazon orders in the sales module and sync delivery by turning on this field.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-7xcjr1gy.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-22.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-22.png")

In the following part, we'll examine the Sales module's reporting capabilities.

###### <a name="_Toc30"></a>***eBay***

In Odoo 17, it is feasible to sell goods on eBay. Odoo's sale module provides several configuration options for eBay selling. It is necessary to install eBay Connectors from the Odoo App Store before accessing the eBay configuration through the settings.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-bub2n44a.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-23.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-23.png")

With the eBay Connectors, Odoo and eBay may be connected. Thus, you may use Odoo to retrieve eBay sales in their entirety. Therefore, the sales settings can be used to configure the eBay Account mode and Credentials.

[<u>![](https://docs.onerpsystems.co.ke/uploads/images/gallery/2026-03/embedded-image-uoafszf2.png)</u>](https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-24.png "https://www.images.cybrosys.com/images/odoo-17-enterprise/odoo-17-enterprise-settings-24.png")

Additionally, you can designate a specific sales staff to oversee eBay selling.